Late Breaking News
IG Assistant Inspector General for Audits and Evaluations Linda Halliday told the subcommittee in written testimony that “VBA’s efforts to date have not been fully effective in addressing issues in processing its temporary 100% disability evaluations.”
Halliday told the subcommittee that VA had agreed to improve the electronic system to ensure that medical exam dates are automatically put into the system and that VARO staff are trained so they take timely action on medical exam reminder notifications.
VBA also agreed to review all temporary 100% disability evaluations and ensure each evaluation had a future examination date entered in the electronic record.
Halliday said, however, that VBA is working to complete the review.
“We are concerned about the lack of urgency in completing this review, which is critical to minimizing the financial risks of making inaccurate benefit payments,” she said.
In addition, Halliday said the VA IG believes that staff error in handling these claims needs to be better addressed. The VA IG found that human error was behind about 25% of the inaccuracies.
“As long as VBA delays in taking effective action to address this issue, VBA and VA remain at risk of underpaying some veterans and repeatedly overpaying others without proper medical support,” she said.