WASHINGTON, DC—The Department of Defense announced the selection of new contractors for the Tricare Third Generation (T-3) Managed Care Support Services Contracts. Managed Care Support contractors provide health, medical and administrative support services to eligible beneficiaries in the North, West and South Tricare regions within the US.

Aetna Government Health Plans has been selected as the new contractor for the North Region where Health Net Federal Services is the current contractor. UnitedHealth Military & Veterans Services has been selected as new contractor for the South Region where Humana Military Healthcare Services is the current contractor. TriWest Healthcare Alliance Corp will continue to serve as the contractor for the West Region.

The T-3 contracts will continue to manage provider networks, referrals, enrollment, claims processing and customer service.

Transition from the current contracts is scheduled to begin immediately, with the start of health care delivery under the new contracts anticipated to be April 1, 2010. States included in each region and other contract information can be found at http://www.tricare.mil/T3contracts.

“We expect all of our managed care support contractors to provide top quality health care and the highest possible customer satisfaction,” said Ellen Embrey, the acting director of TMA, in a statement.

Although two new contractors have been selected, all of the Tricare benefit options offered under the current contracts remain the same.

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